Articles by Paul Taylor
- Viewpoints
Are Institutions Stealing the Spotlight From the People They Serve?
The concept of Main Character Syndrome first emerged in internet culture, initially on TikTok, during the COVID-19 pandemic.
- Viewpoints
Why You Shouldn't Ask Customers What They Want
Why You Shouldn't Ask Customers What They Want
- Viewpoints
Redesigning Organisations For Positive Deviance
Redesigning Organisations For Positive Deviance